Privacy Policy

1. Information We Collect

We only collect information you voluntarily provide and technical information gathered automatically when you interact with the Services.

• Information you submit: name, business email, company, role, project details, and any content included in inquiries, checkout forms, or correspondence.
• Transactional information: the plan and add-ons you select. Payment card details are entered directly into our third-party payment provider and are not stored on our systems.
• Automatically collected information: IP address, device and browser identifiers, referring URLs, pages viewed, and approximate location, collected via cookies and similar technologies.

2. How We Use Information

We use information to deliver and improve the Services, respond to inquiries, prepare and fulfill lead database orders, process payments, prevent fraud and abuse, comply with legal obligations, and send service-related communications. We do not use your information for automated decision-making that produces legal or similarly significant effects.

3. Cookies and Analytics

We use essential cookies to operate the site and limited analytics cookies to understand aggregate usage and improve performance. You can control cookies through your browser settings; disabling non-essential cookies will not prevent access to the Services but may affect certain features.

4. Third-Party Service Providers

We share information only with trusted service providers who help us operate the business — including hosting, analytics, email delivery, customer support, and payment processing — and only to the extent necessary to perform their services. These providers are bound by contractual confidentiality and data protection obligations. We do not sell your personal information.

5. Payment Processing

Payments are processed by third-party payment providers (including PayPal and its card processing partners) subject to their own terms and privacy policies. Prazzmë does not receive or store complete payment card numbers. We retain limited transaction metadata (such as amount, currency, plan, and confirmation identifiers) to fulfill orders and meet accounting obligations.

6. Data Security

We implement appropriate technical and organizational safeguards — including encryption in transit, access controls, and vendor review — designed to protect information against unauthorized access, alteration, disclosure, or destruction. No system, however, can guarantee absolute security, and we cannot warrant the security of any information transmitted to us.

7. Data Retention

We retain information only for as long as needed to provide the Services, comply with legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it using reasonable measures.

8. International Data Transfers

Prazzmë operates internationally, and information may be processed in countries other than where you reside, including jurisdictions with different data protection laws. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to protect transferred data.

9. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information; to object to or restrict certain processing; to withdraw consent; and to lodge a complaint with a supervisory authority.

• EEA / UK (GDPR): rights of access, rectification, erasure, restriction, portability, and objection.
• California (CCPA/CPRA): rights to know, delete, correct, and limit use of sensitive personal information, and to opt out of "sales" or "sharing" — Prazzmë does not sell or share personal information as those terms are defined.

To exercise any right, contact us at info@prazzme.com. We will verify your request and respond within the timeframes required by applicable law.

10. Children's Privacy

The Services are intended for business use and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be indicated by updating the "Last updated" date above and, where appropriate, providing additional notice.

12. Contact Information

Questions or requests regarding this Privacy Policy or your personal information can be sent to info@prazzme.com.