Privacy Policy

This Privacy Policy explains how Prazzmë ("we", "us" or "our") collects, uses, stores and discloses personal information when you visit prazzme.com, contact us, submit information through our website, purchase or use our products or services, or otherwise interact with us.

Our services are those described on our website, in an applicable order form or in a separate service agreement. They may include business research, lead generation, data-related services, digital services, marketing or content support, and other professional services that we introduce from time to time.

This policy is intentionally written to cover more than one service, but it does not permit us to use personal information for unrelated or materially different purposes without appropriate notice. If a new service materially changes the types of information we collect, why we use it, or who receives it, we will update this policy and provide any additional notice or choice required by law.

Service-specific notices or contractual terms may supplement this policy. If there is a conflict, the service-specific notice will apply to the relevant processing to the extent permitted by law.

Our products and services are intended primarily for business and professional use. We do not knowingly collect or supply sensitive personal information, private household contact details, or information intended for decisions concerning credit, insurance, housing, healthcare, education or employment eligibility.

2.1 Information you provide directly

• Identity and business details, such as your name, work email address, telephone number, job title, company name and billing address.
• Account or enquiry details, where account, sign-in, quotation or contact features are offered.
• Order and service information, including the product or package selected, target audience, search filters, project requirements, delivery instructions and communications with us.
• Payment and transaction information. Payments may be processed by a third-party payment provider; we do not normally store complete card, bank or PayPal account credentials.
• Support, complaint, opt-out, correction, deletion and other privacy-request information.
• Marketing preferences and responses to surveys or feedback requests, where applicable.

2.2 Information collected automatically

• Internet protocol address, browser type, device type, operating system, approximate location, referral source, pages viewed and dates or times of access.
• Cookie identifiers, analytics data and cookie preferences, as described in our Cookie Policy.
• Security, fraud-prevention, error and diagnostic logs.

2.3 Information processed through our products and services

Depending on the service requested, we may process professional or business-related information such as:

• Full name, current job title, department or function, seniority level and professional experience.
• Current company, company website, industry, company size, company type, business location and headquarters location.
• Professional work email address and other business contact information included in the relevant service.
• Information supplied by a customer for research, verification, cleaning, organisation, enrichment, analysis or another requested service.
• Other professional or company attributes described in the applicable order form or service agreement.

2.4 Information we do not intentionally collect

Unless a specific lawful service clearly requires it and we provide separate notice, we do not intentionally collect sensitive personal information, private household contact details, government identification numbers, financial account credentials, health information, biometric information or information about children.

We may collect information:

• Directly from you when you contact us, complete a form, place an order, make a payment or communicate with us.
• Automatically through our website, cookies, analytics and security tools.
• From customers that provide information for a requested service, including existing business contact files.
• From licensed B2B data providers, authorised enrichment or verification services, business websites, company directories, public business registers and other sources that permit the relevant use.
• From service providers, professional advisers, referrals and business partners where lawful and appropriate.

We do not knowingly obtain information through unauthorised access or use sources whose terms prohibit our intended use. Where law requires notice when information is collected from another source, we will provide or make available the required notice within the applicable period unless a lawful exception applies.

• To operate, secure, maintain and improve our website.
• To respond to enquiries, prepare quotations, review requirements, process orders and provide customer support.
• To provide, manage and fulfil requested products and services, including research, lead generation, data verification, data cleaning, organisation, enrichment, digital services, marketing support and other agreed professional services.
• To process payments, issue invoices, maintain accounting records and prevent fraud.
• To send service-related communications and, where permitted, business marketing communications.
• To develop and improve products, services and website features, using aggregated or de-identified information where reasonably possible.
• To manage objections, opt-outs, access, correction, deletion and suppression records.
• To protect our rights, enforce agreements, manage disputes and comply with legal or regulatory obligations.
• To analyse website performance and usage where you have consented or where consent is not required.

Depending on the relevant law and context, we rely on one or more of the following grounds:

• Performance of a contract or steps taken before entering into a contract.
• Our legitimate business interests, including providing B2B and professional services, maintaining accurate business information, preventing fraud, protecting our systems, communicating with business customers and improving our services, provided those interests are not overridden by individual rights.
• Consent, including for optional cookies or marketing where consent is required.
• Compliance with legal obligations and the establishment, exercise or defence of legal claims.
• Another lawful ground recognised in the jurisdiction that applies to the processing.

Some information is required to respond to an enquiry, create an order, process payment or deliver a service. If you do not provide required information, we may be unable to provide the relevant product or service.

Individuals whose professional information is obtained from another source are not required to provide information directly to us. Their rights and choices are described in Section 9.

We may disclose personal information to:

• Customers and business partners where disclosure is reasonably necessary to provide the product or service requested and is permitted by the applicable agreement and law.
• Licensed data suppliers, verification providers, research tools and other service providers used to fulfil an order or project.
• Website hosting, cloud storage, payment, customer support, email, analytics, security and professional-service providers.
• Our employees and contractors who need access and are subject to confidentiality and security obligations.
• Accountants, lawyers, insurers, auditors and other professional advisers.
• Regulators, courts, law-enforcement agencies or other parties where disclosure is legally required or reasonably necessary to protect rights, safety and security.
• A buyer, investor or successor in connection with a proposed or completed merger, financing, reorganisation or sale of all or part of our business, subject to appropriate safeguards.

We do not sell or share website visitor or customer account information for cross-context behavioural advertising. Certain current or future services may involve researching, organising, verifying, enriching, licensing or supplying professional business information to customers. Where a customer purchases a professional data or lead-generation service, the professional information described in the applicable order may be provided to that customer.

Depending on the law that applies, this activity may be described as a sale, sharing, disclosure or licensing of personal information. Purchase of a service does not by itself prove that an individual has consented to receive marketing communications. Customers remain responsible for using supplied information lawfully, and we remain responsible for our own collection, handling and disclosure obligations.

We do not knowingly provide sensitive personal information or information for decisions concerning credit, insurance, housing, healthcare, education or employment eligibility.

Depending on where you live and the law that applies, you may have the right to:

• Know whether we process your personal information and request access to it.
• Request correction of inaccurate or incomplete information.
• Request deletion, subject to lawful exceptions.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a portable copy of certain information where applicable.
• Opt out of the sale or sharing of personal information where applicable.
• Appeal a decision we make about a privacy request where applicable.
• Complain to an appropriate privacy or data-protection authority.

To make a request, email info@prazzme.com with your name, the nature of your request and enough information for us to locate the relevant record. We may verify your identity or authority before acting. We will respond within the period required by applicable law and will not discriminate against you for exercising a legal privacy right.

Privacy choices and opt-out requests: we do not currently operate a dedicated opt-out page, so please send these requests to info@prazzme.com.

This section applies only where a relevant US state privacy law applies to us.

During the preceding 12 months, we may have collected and disclosed the following categories for the purposes described in this policy: identifiers; internet or network activity; commercial information; professional or employment-related information; and approximate geolocation.

Because some services may supply professional B2B contact information to customers for payment, certain disclosures may be treated as a sale under some state laws. Where required, eligible individuals may opt out using the method in Section 9 or a recognised opt-out preference signal.

We do not knowingly sell or share personal information of individuals under 16. We do not use sensitive personal information to infer characteristics and do not knowingly provide personal information for eligibility decisions concerning credit, insurance, housing, healthcare, education or employment.

We operate remotely and may use service providers, contractors, suppliers or customers located in different countries. Personal information may therefore be transferred to and processed in countries whose privacy laws differ from those in your location.

Where required, we use contractual, organisational or other recognised safeguards for international transfers. You may contact us for available information about relevant safeguards. If it is practicable and legally required, we will identify the countries in which overseas recipients are likely to be located.

• Customer, transaction, invoice and tax records are retained for the period required by applicable accounting, tax and legal rules.
• Customer communications, project records and support records are retained only as long as reasonably necessary for service, dispute, security and compliance purposes.
• Working copies of completed customer data files are generally removed from our active systems within 90 days after delivery, unless a different period is agreed or a longer period is reasonably required for support, legal compliance or dispute resolution.
• Other service information is retained for the period stated in the applicable service terms or for as long as reasonably necessary for the identified purpose.
• Suppression, opt-out and compliance records may be retained for longer so that we can continue to honour an individual's request.
• Website and security logs are retained for a limited period appropriate to security, fraud prevention and troubleshooting.

We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, confidentiality obligations, secure storage, account security and controlled deletion. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals. If this changes, we will update this policy and provide any information, safeguards or choices required by law.

We use cookies and similar technologies as described in our Cookie Policy. Where required, non-essential cookies are used only after you provide consent, and you can change your preferences at any time through your browser settings, as explained in the Cookie Policy.

Our website and services are not directed to children, and we do not knowingly collect, use or sell personal information relating to children.

Our website may contain links to third-party websites or services. Their privacy practices are controlled by their own policies, and we are not responsible for those practices.

You may contact us if you have a question or complaint about how we handle personal information. We will review the matter, may request additional information, and will respond within the period required by applicable law. If you are not satisfied, you may have the right to complain to the privacy or data-protection authority in your location.

We may update this Privacy Policy to reflect changes to our services, technology, providers, legal obligations or business practices. The updated version will be posted on this page with a revised effective date and version number. Before introducing processing that is materially different from what is described here, we will update the policy and provide any additional notice, consent or choice required by law. Previous versions may be made available on request.

Company

Prazzmë

Email

info@prazzme.com

Website

prazzme.com