Terms of Service

1. Introduction and Acceptance of Terms

These Terms form a binding agreement between you and Prazzmë. You accept them when you visit the website, create an account, submit a contact form, or complete a purchase. If you use the Services on behalf of a business, you represent that you have authority to bind that business.

2. Description of Services

Prazzmë provides business contact databases, verified lead lists, and related lead-generation services designed for B2B marketing, sales, and outreach. Services are provided on an "as available" and "as is" basis, subject to the terms and limitations described herein.

3. Lead Database Services

Lead database packages grant you a limited, non-exclusive license to use the provided business contact data for your own internal sales and marketing activities. Purchased data is delivered in the format agreed at checkout, and usage is limited to the volume and scope of the selected plan.

4. User Accounts and Customer Responsibilities

You are responsible for maintaining the accuracy of the information you provide, keeping any account credentials secure, and ensuring all use of the Services complies with applicable laws and these Terms. You must provide truthful business information when making purchases or submitting inquiries.

5. Permitted Use of Data

You may use Prazzmë data solely for your own lawful B2B outreach, including email, LinkedIn, direct mail, and telemarketing campaigns. You must honor opt-out requests, provide accurate sender information, and comply with all applicable marketing, privacy, and anti-spam laws.

6. Prohibited Activities

You may not, without prior written permission:

• Resell, redistribute, sublicense, or commercially exploit Prazzmë databases.
• Use the data to send unsolicited bulk messages, spam, or deceptive communications.
• Harvest, scrape, reverse-engineer, or systematically copy our data or systems.
• Use the data for unlawful, discriminatory, harmful, or fraudulent purposes.
• Represent the data as your own original creation or remove Prazzmë identifiers.

7. Data Accuracy Disclaimer

We make reasonable efforts to verify and refresh business contact data, including professional emails, titles, companies, and LinkedIn profiles. However, business information changes constantly. Prazzmë does not guarantee that every contact remains accurate, complete, or deliverable at the time of use.

8. No Guarantee of Results

Prazzmë does not guarantee specific results, including sales, revenue, conversions, response rates, meeting bookings, email deliverability, or any other business outcome. Your results depend on your offer, audience fit, timing, messaging, and compliance with best practices.

9. Intellectual Property Rights

All content, materials, databases, software, designs, and branding on the Services are owned by Prazzmë or its licensors. Your purchase grants a limited license to use the data as permitted above; it does not transfer ownership, copyright, or any other intellectual property.

10. Payment Terms

Prices are listed on the pricing page and are payable before delivery unless otherwise agreed. All transactions are processed through third-party payment providers. You agree to pay all applicable fees, taxes, and charges for the Services you select. Failure to pay may result in suspension or cancellation.

11. Refund and Cancellation References

Because lead data and delivery work begin immediately upon purchase, all sales are generally final once the data has been delivered or the service has been performed. Refund requests are considered on a case-by-case basis and may be granted only when the delivered data materially fails to match the purchased package description.

12. Limitation of Liability

To the fullest extent permitted by law, Prazzmë and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, revenue, data, or business opportunities, arising out of or related to the Services or these Terms. Our total liability for any claim will not exceed the amount you paid for the specific service giving rise to the claim.

13. Disclaimer of Warranties

The Services are provided "as is" and "as available" without any warranty of any kind, whether express, implied, or statutory. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted or error-free service.

14. Indemnification

You agree to indemnify, defend, and hold harmless Prazzmë from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your misuse of data, your violation of these Terms, or your violation of any applicable law or third-party right.

15. Termination of Services

Prazzmë may suspend or terminate your access to the Services at any time, with or without notice, for violation of these Terms, fraudulent activity, non-payment, or any other reason we deem appropriate. Upon termination, your license to use purchased data ends immediately, except as required by law.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Prazzmë is established, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Services will be resolved through binding arbitration or in the courts located in that jurisdiction, at Prazzmë's discretion.

17. Changes to Terms

We may modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the revised Terms. Material changes will be noted where required by law.

18. Contact Information

For questions about these Terms, please contact us at info@prazzme.com.